Terms of service
OVERVIEW
This website is operated by QUE. Throughout the site, the terms “we,” “us,” and “our” refer to QUE. QUE offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or change any part of the Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your region or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
Any breach of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that your content (excluding credit card data) may be transferred unencrypted and adapted to meet technical requirements of networks/devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any part of the Service without written permission from us.
SECTION 3 – ACCURACY & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate or outdated. The content is for general information only.
We reserve the right to modify content at any time without obligation to update any information.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICES
Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and may have limited quantities.
Returns or exchanges follow our official Refund Policy.
We try our best to display product colors accurately, but we cannot guarantee an exact match on all screens.
We reserve the right to limit sales, discontinue products, or change pricing at any time.
We do not guarantee that purchased products will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFO
We may refuse or limit any order placed with us.
You agree to provide accurate and updated information so we can complete your transactions.
For more details, review our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without liability.
Your use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Some content or products may come from third parties.
We are not responsible for evaluating or guaranteeing the accuracy of third-party materials, services, or websites.
SECTION 9 – USER COMMENTS & FEEDBACK
By submitting comments or content to us, you grant us full rights to use, edit, publish, and distribute such content.
We may remove content that violates these Terms or is offensive, illegal, or harmful.
You agree not to submit unlawful or harmful content or pretend to be someone else.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & INACCURACIES
Occasionally, errors or inaccuracies may appear on the site, including pricing or product information.
We reserve the right to correct such errors and cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for:
• Illegal purposes
• Violating laws
• Infringing intellectual property
• Harassment, abuse, discrimination
• Uploading viruses or malicious code
• Spamming, phishing, scraping
• Interfering with security features
Violating these rules may result in termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
You use the Service at your own risk.
All products and services are provided “as is” without warranties.
QUE is not liable for any damages, including loss of profits, revenue, data, or other losses.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold QUE and its affiliates harmless from claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any part of these Terms is found unenforceable, the remaining provisions remain valid.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate your access without notice if you fail to comply with the Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and QUE regarding your use of the Service.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Pakistan.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time.
Your continued use of the website after changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
For questions about our Terms of Service, contact us at:
📧 support@que.com.pk (You can change this email if needed)